Calling all computer geniuses! Marina needs your help!

POSTED BY: yinyang
UPDATED: Monday, July 2, 2007 20:17
VIEWED: 5590
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YINYANG

Saturday, April 28, 2007 4:18 AM

As written in her latest blog ( http://www.fireflyfans.net/showblog.asp?b=6434):

"I have been having trouble with my account for over a week now - I can only login from the main page, and I can't reply to any threads (it logs me out and redirects me to the login page when I try to) and I can't view profiles. It took me several tries to log in and make it to posting a new entry here. I changed my email address in the system, because my school email is going to expire - but I did it on my profile page, so I didn't expect it to cause any problems. I don't know who to contact, or how to contact them, but it's sad not being able to participate."

Would anyone know why she is having this problem, and/or how to fix it? Anyone? Please?

(Forgive me if someone has already sent off a message to her to help. If so, hijack away.)

---

"If I were a Nazi, someone would defend my constitutional right to hate Jews. If I were a Klansman, someone would defend my rights to hate blacks. It's a funny place, this world. Hate has rights. Love has none." - Jeff, Murphy's Boy

PHOENIXROSE

Saturday, April 28, 2007 7:26 AM

No idea. I changed my e-mail on here before and had no problem. I don't know Haken's e-mail, either, but I know plenty of people on here have gotten in touch with him, and I'm sure the info is somewhere. I'll look.

Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so.

CITIZEN

Saturday, April 28, 2007 11:41 AM

Quote:
Originally posted by yinyang:
Would anyone know why she is having this problem, and/or how to fix it? Anyone? Please?

So many things it could be. Try checking the cookie settings, and clearing the cookies. Also try using a different browser.

More insane ramblings by the people who brought you beeeer milkshakes!
No one can see their reflection in running water. It is only in still water that we can see.

YINYANG

Monday, April 30, 2007 6:44 PM

Bumping this thread to see if anyone else has more ideas.

---

"If I were a Nazi, someone would defend my constitutional right to hate Jews. If I were a Klansman, someone would defend my rights to hate blacks. It's a funny place, this world. Hate has rights. Love has none." - Jeff, Murphy's Boy

KELKHIL

Monday, April 30, 2007 6:56 PM

What Net Browser are you using? The deleting cookies idea is a good one to try. Could be if it is IE 7 that one of the plug ins are missing. try an update (stupid new programs and their stupid updates). I uninstalled IE 7 cuz it is just not compatible with a lot of sites.

Has it only been accessed from 1 PC or are there multiple that are causing an issue? If it is multiple then Haken would probably need to be contacted.

Hope that helps!

EDIT: One other thing to concider...... Does this site require a validation of some sort? I do not remember but if it does normally the new e-mail address will be sent a validation link that must be followed the first time the account is accessed for it to wrok properly. Maybe something as simple as that?

Kelkhil

The Shirtless Paladin

GENERALARROW

Saturday, June 16, 2007 8:04 AM

I would see if your account ever got activated. Check and see if you got an activation email.

JODIE

Monday, June 25, 2007 12:53 PM

Hi -

I've had problems getting in, too - went to update my e-mail address, couldn't log in (being told my password is invalid). E-mailed requesting my password (using both old and new addy) only to be told I wasn't a registered user.

Soooo - reregistered, but can't use my old alias, (Jehudit) as it's already taken!

I'm not a computer person...but I keep getting warnings about the downloader.exploit.64 virus, which can - I think - allow the hacker to be logged in as me.

Just wondering if it's possible someone's up to some wickedness, and mucking about with people's accounts??

Oh - found somewhere here on the site an option to contact Haken by e-mail - but my e-mail got tossed back at me (this wasback when I could get in under the old account).

Any ideas? What's going on?

Cheers

J

PENGUIN

Monday, June 25, 2007 1:09 PM

Are you guys using IE or Firefox???

I haven't heard of any Firefox users that are having any problems.

Could be:
cookies
saved password
Alliance

King of the Mythical Land that is Iowa

ATHENON

Monday, July 2, 2007 6:06 PM

Sounds like it might be a database error, honestly. It stores the password, but the code to change email addresses somehow botches up the DB entry somehow (faulty code of some kind?). Of course, this is mere speculation - please treat it as such ;)

--
Athenon
"My food is problematic" - River Tam

SIGMANUNKI

Monday, July 2, 2007 6:43 PM

Since db exceptions aren't handled on this site (experimental evidence shows that they aren't, period), any error in the SQL query would result in an error msg being displayed in the browser. So, that's quite unlikely.

I'm going to have to go with a cookie and/or a saved password problem as well. Or at least something specific about this person as no-one else is having problems.

----
I am on The List. We are The Forsaken and we aim to burn!
"We don't fear the reaper"

http://www.newsoftheverse.net
Searching the 'Verse so you don't have to.

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