Amazon issue with ordering Firefly
POSTED BY: Rabit
UPDATED: Thursday, August 3, 2006 18:45
VIEWED: 5094
PAGE 1 of 3
So, I went out to order another copy of the Firefly disks for a friend, but it... Is having a problem. It's assigning a maximum of 5 copies. Unfortunately, it's assigning 5 copies even when I try to update it to less than 5! 
So confusing.
I actually got Amazon's support on the phone, and her comment was "That's messed up!" Yeah, it's not just me - she's having the same problem!
Too weird. I mean, I like buying lots of the DVDs, but this is crazy. It actually won't let me place the order, as it's constantly saying my quantity is too high... 
Rabit
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wow, other ppl have been having similar problems
http://www.albinoblacksheep.com/flash/llama.php
-try it out, I dare you
98% of teens have smoked pot, if you are one of the 2% that haven't, copy this into your signature
I'm so into Firefly, my butt glows in the dark.
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Is it they can't fill orders? or is it they only allow one entity to buy five?
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I have the same problem. Amazon customer service was no help.
Another poster explained that Amazon has a policy that limits a customer to a total of five copies per lifetime. The limit is different for different items.
If this is correct, it seems to be a very strange policy. I can walk into a retail store and buy every copy they have in stock.
Apparently Amazon told the other poster that "Amazon is not a wholesaler", suggesting that they are concerned about people reselling items bought at low Amazon prices. Perhaps Amazon has secret agreements with the studios along those lines, in order to provide some protection to the retail distributors.
In any case, my own complaints to Amazon about this led exactly nowhere. Try buying at DeepDiscountDVD.com, especially when they have a sale. I have had excellent service from them.
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I'm pointin' right at it!
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I wrote about this a while back. Amazon makes me so mad!
http://www.fireflyfans.net/thread.asp?b=2&t=21706#325202
Every item on Amazon has a quantity in a drop down box next to the "add to cart" button.
Firefly and Serenity only get 5. That means you can only have five total in your account's order history. To order more, you need to create a new Amazon account.
Batman gets 30, it's not fair. Amazon is being stupid.
"Gott kann dich nicht vor mir beschuetzen, weil ich nicht boese bin."
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I got mine at Best Buys. But I bought it on a spree. Just lucky I guess. Never realized the Diamond I had in my hand as I walked out the store. Just knew Ron Glass was in it and was good enough for me. Never had trouble with Amazon. Must be a glitch in their system. I'm sure it is only temporary. Try again in a few days. They want to sell to you as much as you want to buy so I'm sure if they have a problem they will fix it. "Profit" move mountains.
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Quote:
Originally posted by traveler:
Never had trouble with Amazon. Must be a glitch in their system. I'm sure it is only temporary. Try again in a few days.
It's not a glitch, and it won't go away in a few days. You can only buy five.
Quote:
They want to sell to you as much as you want to buy so I'm sure if they have a problem they will fix it.
Directly from Amazon management (after I repeatedly called and emailed demanding them to fix this glitch, then demanded to speak with a manager):
Please keep in mind that we are a retailer, not a wholesaler. We want as many customers as possible to be able to enjoy the items we sell, and so for some popular items we've limited the quantity that an individual customer may purchase from our store.
"Gott kann dich nicht vor mir beschuetzen, weil ich nicht boese bin."
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There is a glitch though. The error message should read, "You've already purchased the maximum allowable." Instead, it changes your quantity to five (even though you only ordered one) and ends up making no sense.
Amazon is purposely limiting purchase quantities per account. That part is not a glitch.
They are totally stupid for doing so.
"Gott kann dich nicht vor mir beschuetzen, weil ich nicht boese bin."
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I don't know where you live, so I can't tell you to run out to a particular store. But if this some new policy of Amazon it does seem stupid. what if you bought five different items. Is it the quantity they have a problem with or do they really think you need five Fireflys. Though I think there are people here who do beleave that. "Just a joke guys." But in truth if you can find it somewhere else, than go for it. Amazon isn't the only game in town. As a matter of fact I think you can get through this very website. Or does it lead back to Amazon? I never tried so I really don't know. But five copies seems odd. Like I said I got mine at Best Buys. Any stores like that near you.
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This gives me a bit of hope really. If they are limiting Firefly and Serenity to 5 each - then they must know that the demand is growing. Otherwise, why would they bother?
Or is it just me?
Although I agree that it is a bogus policy.
one of the Forsaken TM
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