Amazon problems

POSTED BY: embers
UPDATED: Saturday, June 24, 2006 02:54
VIEWED: 7532
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DONCOAT

Friday, June 23, 2006 7:05 PM

Quote:
Originally posted by Succatash:
The same thing happened to me last December. Amazon sucks! They are lying if they say it will be fixed at the end of the day. I have emailed and called a hundred times and finally I demanded to speak with a manager.

Bottom line is that 5 is the limit, per account. You can phone Amazon and order more, or you have to create a new account. It's BULLSHIT.

There's a little drop down box on the right that shows the maximum allowable.

Serenity's limit is 5

That's pretty odd. It seems strange that the limit would apply forever. I could understand limiting the number you could buy per day, or per month. But I haven't bought a copy since last December!

It really does seem like they're shooting themselves in the foot with this rule. Good grief, if I buy more than five copies I'm a reseller all of a sudden? Yeesh.

Well, I'm sure DeepDiscountDVD won't have any problem selling me a bunch more copies.

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I don't disagree on any particular point.

ANNIE

Friday, June 23, 2006 7:09 PM

I didn't have any trouble this morning at 630 when I ordered Serenity before work.
hm

Sex and violence on the big screen, where it belongs.

EMBERS

Friday, June 23, 2006 7:41 PM

well I gave up on Amazon and ordered through Overstock.com
unfortunately that doesn't benefit Haken at all,
but I'll give a separate donation to this beloved site.

I've never had any problems w/Amazon before,
and I use them a lot...
but if they are trying to slow down the buying of Firefly DVDs
(is that paranoid of me thinking that? That they are trying to promote Batman Begins while hindering Firefly sales?)
then I'll stop doing business with them completely,
because it isn't like there aren't a hundred different sites for ordering stuff online.

SAMEERTIA

Friday, June 23, 2006 8:27 PM

I think the problem is that with the special, they are selling at or below cost.

They probably think that people ordering more than four or five are retailers trying to take advantage of the special to refill their own stock.

CHRISTHECYNIC

Friday, June 23, 2006 8:37 PM

Quote:
Originally posted by embers:
(is that paranoid of me thinking that? That they are trying to promote Batman Begins while hindering Firefly sales?)

There is an old saying that says. "Never attribute to malice that which can be adequately explained by stupidity."

In other words assume that they are idiots and not assholes.

EMBERS

Friday, June 23, 2006 8:43 PM

Quote:
Originally posted by SameErtia:
I think the problem is that with the special, they are selling at or below cost.

They probably think that people ordering more than four or five are retailers trying to take advantage of the special to refill their own stock.

except that that is not a unique price,
Overstock has them at the same price,
and WalMart (online) and Best Buy have both offered them for less ($10/each instead of $11/each)

I imagine that Chis is right, in a week or so Amazon will respond to my e-mails and apologize for their system glitch... and maybe even offer a $5 certificate like they did w/Doncoat

but it IS very annoying!

SHINYMOM

Saturday, June 24, 2006 1:30 AM

I finally ordered through overstock.com too. The price hadn't gone up there.

This is the first time I've had problems with Amazon, and I'm not happy. I sort of think of Amazon as the indicator of how my favorite tv show and my favorite movie are doing. But if they are impeding the sales by their policy, then I am really angry. I was also not happy that the price went up in the middle of the day.

I seem to remember that BestBuy had the same policy at Christmas, so I got five copies there and five copies from Amazon.

Well, I finally made my Serenity Day purchase of Serenity. So I am happy and content. And I donated to Haken. So it's all been sorted out.

Happy Serenity Day, everyone!

"Look at the pretties!"

ECGORDON

Saturday, June 24, 2006 2:13 AM

I just ordered two copies of Serenity, since they had gone up on the price that got me free shipping. No problems with the order as far as I can see at this time.

wo men ren ran zai fei xing.

EMBERS

Saturday, June 24, 2006 2:54 AM

Amazon sent me an e-mail which was no help at all, and I couldn't even write back to them w/reply...
(it was one of those e-mails that won't allow replies)
which I wanted to do because I wanted to send them a copy of the bad order form,
because I think if they could see it, they could see the glitch in their system....

I did manage to tell them (on another complaint/help form at their site) that I ordered thru Overstock...

wankers.

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