Amazon problems

POSTED BY: embers
UPDATED: Saturday, June 24, 2006 02:54
VIEWED: 7532
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EMBERS

Friday, June 23, 2006 1:22 PM

is anyone else having trouble with Amazon?
I went to check out with my shopping cart at Amazon with
2 Serenity DVDs
1 Firefly DVDs

but in checkout they had altered my order to 5,
and wouldn't let me check out because THAT is too many
but it wouldn't let me alter it back to "1"

is anyone else having a problem?

**********************************************
watch the R. Tam Session vids: http://www.hittarivertam.nu/
and buy the 'Serenity' comics published by Dark Horse
have you checked out this thread?:
http://www.fireflyfans.net/thread.asp?b=2&t=15816

and listen to 'I'm Going To See Serenity':
http://music.podshow.com/music/listeners/artistdetails.php?BandHash=a0
c814e1229742ce77ed4497cbf4631c

ZISKER

Friday, June 23, 2006 1:23 PM

Nope . . .that's really weird. Small glitch?

One day.
One plan.
One army of Browncoats.

On June 23rd, we aim to misbehave.
http://www.serenityday.org/
http://forum.serenityday.org/

Little or no free time, but want to help?
Help Spread the Signal: http://www.geocities.com/browncoatsignalcorps

CHRISTHECYNIC

Friday, June 23, 2006 3:32 PM

Clearly an evil plot to stop you.

Have you tried simply emptying the cart and starting over?

EMBERS

Friday, June 23, 2006 3:37 PM

Quote:
Originally posted by christhecynic:
Clearly an evil plot to stop you.

Have you tried simply emptying the cart and starting over?

several times :(
I've sent them e-mail
hopefully they'll find a way to help me.

DONCOAT

Friday, June 23, 2006 3:37 PM

Quote:
Originally posted by embers:
is anyone else having trouble with Amazon?
I went to check out with my shopping cart at Amazon with
2 Serenity DVDs
1 Firefly DVDs

but in checkout they had altered my order to 5,
and wouldn't let me check out because THAT is too many
but it wouldn't let me alter it back to "1"

is anyone else having a problem?

Yes, I have exactly the same problem. I order qty 1, and it changes it to 5 with a message that says that it *reduced* my quantity to the maximum allowable.

I have reported the bug to Amazon. Their tech had to pass the problem along to their web team. Supposedly it will be fixed by the end of the day, but we'll see.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I don't disagree on any particular point.

CHRISTHECYNIC

Friday, June 23, 2006 3:39 PM

Quote:
Originally posted by embers:
several times :(

I figured you would have but sometimes people overlook the simple things.

CHRISTHECYNIC

Friday, June 23, 2006 3:41 PM

Is it Serenity or Firefly you're all having the problem with?

SAMEERTIA

Friday, June 23, 2006 3:42 PM

No problem here and I just placed my order.

2 Serenity & 1 Firefly.
Note that they aren't due to ship until next Wednesday.. Did we buy them out already??

EMBERS

Friday, June 23, 2006 3:42 PM

Quote:
Originally posted by DonCoat:
Yes, I have exactly the same problem. I order qty 1, and it changes it to 5 with a message that says that it *reduced* my quantity to the maximum allowable.

I have reported the bug to Amazon. Their tech had to pass the problem along to their web team. Supposedly it will be fixed by the end of the day, but we'll see.

I'm glad to hear this!
sorry you are having problems too, DonCoat,
but it means that Amazon actually has a problem and should be working to fix it!

(maybe they are just sold out of Firefly DVDs?)

thanks for letting me know

DONCOAT

Friday, June 23, 2006 3:50 PM

Quote:
Originally posted by embers:
thanks for letting me know

yw!

Out of curiosity, did you ever try to order a large quantity of Serenity DVDs previously? I did, a long time back (I think I ordered 10). It was after that that I started having this problem. I'm wondering whether that has something to do with this problem. If you did something similar, it would be evidence that that's what causes it.

...hmmm, two "that that"'s in one paragraph. Strange.

By the way, when I reported the problem (and after they confirmed it was real), the Amazon tech gave me a $5 credit on my account, just for the hassle. So you might want to call their tech support too!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I don't disagree on any particular point.

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