How Universal treats you, its customers
POSTED BY: SebastianFelis
UPDATED: Friday, September 16, 2005 19:32
VIEWED: 24499
PAGE 7 of 11
Ah, you played on my Blakes 7 weakness, I cannot criticize you anymore!
How about this one:
Avon: Should we survive this, I am finished. Staying with you requires a degree of stupidity of which I no longer feel capable.
Blake: Now you're just being modest.
"I have never understood why it should be necessary to become irrational in order to prove that you care. Or indeed, why it should be necessary to prove it at all." -Kerr Avon
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Your desire not to be seen on DVD borders on desperation, so I must ask, are you some hideous batboy?
(I'm only teasing, and I refuse to use an emoticon to convey it, so please accept this as a legal and binding disclaimer)
"I'll be in my bunk."
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Quote:
Originally posted by SebastianFelis:
> You're basically crying and looking for a free handout
No, I'm not. I don't want money. OK?
I'm angry at their approach, and I want them to change it.
You SHOULD have walked to the side near the exit to not be filmed!
Not to have taken this to a public forum.
I'm quite annoyed at your approach and I would like you to change it!
You do not speak for me OR the other Australian Browncoats who were there. So please remove the request to get our permission from your letter.
I did ask questions and am happy to be put on the DVD if it happens!
I'm also honoured to have spent quite a bit of time with Joss and UIP this last week, they have been wonderful and courtious and an absolute pleasure to talk with.
luvs nix
p.s your the guy that made the snoring noise right? Are you afraid your reprimand from Joss might make it on the DVD?
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> They aren't being jerks, they're protecting themselves against jerks.
I disagree. If they asked us to sign those forms, they would have been protecting themselves. By sneakily sort-of informing people that we've already handed over our rights, they're being jerks.
> Your suggestion doesn't work either. You want them to get notarized signatures from every member of the audience? Might as well kiss any future screenings goodbye. It's too much hassle for Universal.
It was easy enough for a couple of browncoats to wander up and down the line collecting messages to Joss. Substitute release forms for those, collect them at the door, and suddenly it doesn't look hard at all.
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"Unless Universal Pictures can provably obtain willing consent from all people whose likenesses would be used in any subsequent product, I request that any recordings of the event not be used for promotional, commercial or any other purpose."
If our aggrieved party here is as against 'implied consent' as he says, he will write to Universal and apologize, admitting that he did not have consent from 'all people whose likenesses would be used in any subsequent product' to make a request that is bound to them.
Further, the aggrieved party here claims he was insulted by Universal's audacity. Yet, instead of writing a letter that says, "I think it was rude to give me an implied consent form after I'd already begun to participate in an activity. Please get my consent ahead of time in the future." He instead asks for 1% gross earnings if his likeness is used.
Since Universal can't be sure if this joker is serious or not, they have the choice to either Lawyer Up or not use any footage of the Q&A at all, in case his face shows up in the background somewhere.
Finally, our aggrieved party admits that he did read the implied consent form, and didn't leave or request a refund. Why? Because it didn't occur to him.
So now a DVD extra is threatened, and he's asking Universal for 1% gross, all because he didn't have the wit to figure out that if he didn't like the terms, he could leave.
--Anthony
"Liberty must not be purchased at the cost of Humanity." --Captain Robert Henner
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Yea and I am pretty shitted off about it too!
luvs nix
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I like how you've responed to many criticisms, but not the most important one which is your high handed assumption that you represent everyone. You are doing far worse to your fellow browncoats than universal did to you in not even giving them a chance to exclude themselves. You are responding to a slightly rude action that was necessary for legal reasons and expediency (a lot of people probably would have been annoyed to stand around and sign something that they thought was stupid), by being incredibly rude for no reason. I think you owe all of the others who were there an apology for having the audicity to claim you spoke for them and Universal an apology for pretending to speak for people you don't. You're letter, while coached in polite terms, is incredibly rude.
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Quote:
You SHOULD have walked to the side near the exit to not be filmed!
Perhaps. But what about those who are unhappy about this, and didn't know at the time? Can they retroactively walk to one side as well?
Quote:
Not to have taken this to a public forum.
Or to have taken it directly to the appropriate person at Universal, which I've done?
My intention in taking it to a public form is to inform those who didn't know.
Quote:
I'm quite annoyed at your approach and I would like you to change it!
Fair comment.
Quote:
You do not speak for me OR the other Australian Browncoats who were there. So please remove the request to get our permission from your letter.Quote:
Not sure of how to rephrase it, but I see your point and will think over how to cover that.Quote:
I'm also honoured to have spent quite a bit of time with Joss and UIP this last week, they have been wonderful and courtious and an absolute pleasure to talk with.
That's definitely my perception of Joss; I was very impressed with him, especially given how tired he must have been.Quote:
p.s your the guy that made the snoring noise right? Are you afraid your reprimand from Joss might make it on the DVD?
Afraid not. I wasn't impressed with that, either. I thought that the question was stretched into waffle, too, but that was just rude.NOTIFY: Y | REPLY | REPLY WITH QUOTE | PERMALINK | TOP | HOME
No one cares. Stop whining.
------------------
"Remember, there's a big difference between kneeling down and bending over."
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Quote:
Originally posted by SebastianFelis:
How Universal Treats You, It's Customers
You know, interestingly enough, I think I've been treated fine. Universal has created buzz for an upcoming film with a preexisting fan base by showing the finished film early. As such a fan who wants to see the film succeed, I think this is a brilliant idea.
Unfortunately, living and going to school in rural New York, I was unable to attend such a screening and am resigned to awaiting opening night. Therefore, if I get to see footage of a question and answer session with the creator of the film, I'm thrilled and would gladly pay to have it be an extra feature.
So, while your thread title implies Universal treats me, the customer, badly, I disagree wholeheartedly. I think by promoting the movie and giving me, the customer, goodies on the DVD (that I would buy anyways, so they're under no business obligation to do such a thing), I think I've been treated well.
To suggest both in your thread title and your letter to Universal that you represent any person other than yourself is just incorrect. And, for it, some might call you a "jerk." You do not represent me, nor, from the appearance of this thread, any other Browncoat who has spoken up. Maybe you should make an attempt to gain consent from other people before using them in your cause (irony intended... at least Universal made an effort). Would it be right of me to send Universal a letter praising them for having the screenings and Q&As and sign off every Browncoat as agreeing with me?
Finally, by your own account, you had a chance to read the disclaimer and voice and concerns before the Q&A began. You'd make it sound like you were unwillingly dragged into this (and the fact you paid double the ticket price is not a valid reason. That can be justified simply by saying you got to see the movie before the release date). The fact of the matter is, you went along with the Q&A, even after being handed the letter. That, right there, is consent.
I am sorry you are upset, and, in fact, you have a right to be. However, the way you have handled this situation is no better than the way Universal has.
"You are on the Global Frequency."
http://www.frequencysite.com
http://kfmonkey.blogspot.com
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