RE:
POSTED BY: WhoIsRiver
UPDATED: Friday, July 22, 2005 10:29
VIEWED: 63427
PAGE 18 of 22
ROB,
sorry for not getting back to you - i had to do some work!!!
i did get tickets thanks
'forgive my rudeness. i cannot abide useless people'
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I think there was an advance clue in the fact that it was being held in Torquay.
The dreadful state of the phones was bad enough. But the abysmal web setup was really too much. Even someone with a rudimentary knowledge of site creation would have setup proper balancing between the front end and the back end to ensure that the mass dropping of baskets didn't occur. We're not talking a £5m solution here, just a day sorting out proper setup.
Perhaps if the designers had spent a little less time thinking of amusing quotes to put on the pages and more time doing their job, we'd all have been finished a couple of hours earlier.
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Cool, glad you got tickets.
Okay, once more... anyone who didn't get a ticket, who wants two for the 24th?
Rob
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yup those quotes weren't quite so amusing the fiftieth time round!
'forgive my rudeness. i cannot abide useless people'
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Quote:
Originally posted by Clarry:Quote:
Originally posted by SimonWho:
I'll pass as I saw the rough cut and I shouldn't hog.
Can I say this is very noble and very Browncoat behaviour.
Well, actually it originally read "Right, I'm the first person to reply to this message so that means by divine law I am entitled to these tickets for the screening of Serenity on the Monday that have been offered on this website." Sadly someone posted before me so I just edited my post to make me look better. Damn my loquaciousness.
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Robsthell - I'd be VERY interested in two tickets!
I tried to get on the website at midnight to book tickets ahead of the rush but the database was down or something, then I tried quite a few times during the day but it was constatntly engaged..
You can e-mail me at anastazius@hotmail.com or just reply here or whatever.
:)
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So is Endinburgh Film Festival the second oldest film festival. I notice that Venice is about to have their 62nd annual festival.
NY/NJ Browncoats: http://groups.yahoo.com/group/firefly_nyc
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I tried at lunch time but failed. Now it's sold out. I didn't keep trying for ages because it reminded me of two years ago when I tried for nearly 24 hours to get glastonbury tickets and failed.
I doubt Edinburgh has ever had a film that is so eagerly anticipated before. It's pretty rare for non-sequel to have so many fans before its release.
The problem is that online shopping is pretty demanding on web servers, requiring database transactions and encryption. They could have big expensive distributed system running on multiple servers around the world - like google or windows update. But that is very very expensive - especially if you just need it for one day!
What they should do for things like this is scrap the shopping basket and compress the whole process to one big form and one stage. That would reduce the load on the server and would eliminate the frustration of struggling to get through several steps only for it to fail at the final hurdle.
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