DVD's on Amazon no longer available for pre-order?

POSTED BY: Succatash
UPDATED: Saturday, August 9, 2003 15:54
VIEWED: 14530
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JOHNNYREB

Friday, July 25, 2003 2:03 AM

I can only hope that Amazon will not be the only place I can buy the Firefly DVD, in case we are all wrong. I haven't ordered it yet. I DON"T WANT THEM TO SELL OUT OF STOCK BEFORE I CAN GET MINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Viva Firefly!

SUCCATASH

Friday, July 25, 2003 3:50 AM

For some reason, Buffy is also out of stock. I've seen it on the rise in the top ten. Hmm, this just has to be a glitch.

SHINY

Friday, July 25, 2003 4:28 AM

hmmm...indications of an anti-Whedon conspiracy?

SUCCATASH

Friday, July 25, 2003 4:36 AM

Well, I contacted Amazon customer service, using my order number, and pretended to be trying to add more DVD's to my order. I asked them why it is out of stock and on "Wish List" status instead of available for pre-order.

They have to answer me out of customer service obligations, this is not some fan letter that can be ignored.

NOOCYTE

Friday, July 25, 2003 4:52 AM

Way to go, 'Tash!

I didn't think to link my letter to my order number. Do let us know what you hear (as will I if I do hear anything back from them).

BTW, your "DB required field" hypothesis has a strong ring of truth.

No power in the 'verse can stop us!

Department of Redundancy Department

SUCCATASH

Friday, July 25, 2003 5:06 AM

It's almost funny, because Amazon is getting lots of emails right now from Firefly fans, customers, and affiliates.

I bet all this activity is costing Amazon extra money and they are saying, "Good God! What bit these fans in the ass?"

DRAKON

Friday, July 25, 2003 9:34 AM

Or, their initial pre order just got snapped up in record time, and they did not expect nearly the demand that they got.

This is actually shiny news in the extreme. They did sell out their entire pre order in what, 2 days? For a DVD set that does not come out for 6 months, of a show that has only produced 13 episodes, and was cancelled.

What this means is that the suits are going to look at this and think, "Hmm... we better get Joss over here and finalize that movie deal. Maybe we should not have cancelled it.... Maybe it might be a good idea to bring the show back."

"my kind of stupid."

SHINY

Friday, July 25, 2003 1:37 PM

Quote:
Originally posted by Noocyte:
BTW, your "DB required field" hypothesis has a strong ring of truth.

Agreed. I hope it is that simple. Although even if it is, it's entirely possible that changing this field will require so many management approvals that it will take 2 weeks before the DBA is allowed to spend the 2 minutes it takes to fix it.

JAVIDRHO

Friday, July 25, 2003 2:07 PM

Quote:
Originally posted by Succatash:
It's almost funny, because Amazon is getting lots of emails right now from Firefly fans, customers, and affiliates.

I bet all this activity is costing Amazon extra money and they are saying, "Good God! What bit these fans in the ass?"

I am a long-time affiliate of Amazon.com and I also sent them an email asking what happened to the Firefly DVD. I politely added that it is currently available at Bestbuy. Hopefully, they will get many such emails and stir some interest at higher levels.

----------------
SIMON: What happens if they board us?
ZOE: If they take the ship, they'll rape us to death, eat our flesh, and sew our skins into their clothing
and if we're very very lucky, they'll do it in that order.

SUCCATASH

Friday, July 25, 2003 2:09 PM

Well, here's the official response I received from Amazon:

"Thank you for contacting us at Amazon.com.

Unfortunately, as our web site indicates, we're currently out of stock of "Firefly: Complete Series" and we are not able to guarantee when or if this item will be available for purchase on our web site.
For this reason, the item is currently listed as out of stock.

Please note that our supply of popular items is often limited and some products sell out quickly. We are very sorry that you were not able to place your order before our supply ran out.

I would suggest checking our web site from time to time to see if this item has come back in stock or if it is available from a third-party seller through Amazon Marketplace.

I'd also recommend searching our Auctions or zShops sites to see if anyone is selling the item there."

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